Maintenance & Restoration

Emergency outage response, storm restoration, scheduled maintenance and plant relocations on live aerial and underground plant.

Restoration, maintenance and relocations

  • 24/7 emergency outage response
  • Fault location and permanent repair
  • Storm and severe-weather restoration
  • Damage assessment through full rebuild
  • Scheduled and on-call plant maintenance
  • Aerial and underground plant repair
  • DOT, municipal and utility relocations
  • Root-cause reporting and closeout records

Outage Response

Emergency response and permanent repair of damaged cable and service outages. The fault is located, the cable is spliced and restored, and the link is tested before service is returned.

Storm Restoration

Crew mobilization for hurricanes and severe weather, from damage assessment through full rebuild. Crews mobilize to any of the 48 contiguous states.

Network Maintenance

Scheduled and on-call maintenance of aerial and underground plant, including inspection, corrective repair and hardware replacement.

MSA Maintenance Programs

Covered territory, escalation contacts and response windows are set under the maintenance agreement, with crews credentialed to the owner’s safety and access requirements.

Plant Repair and Rehabilitation

Damaged aerial plant rebuilt with new poles, anchors and strand. Underground repair, duct rehabilitation, and vault and pedestal replacement, with the work area restored.

Relocations

Relocation of aerial and underground plant for DOT, municipal and utility improvement projects.

Project approach

01
Dispatch

Trouble ticket received under the agreed escalation path, and a crew dispatched within the committed response window.

02
Locate

Fault located by OTDR, underground utilities located, and the damaged section exposed.

03
Restore

Cable spliced or plant rebuilt, the link tested, and service returned to the owner.

04
Close

Permanent repair completed, with damage findings, test results and as-built changes delivered.

Ready to build?

Share your project scope and schedule with our team. We’ll review the requirements and provide a clear plan for mobilization, construction and delivery.